Troubleshooting & Support

SolarEdge

SolarEdge Troubleshooting

Start here

Restart your router/modem
Ensure 2.4GHz Wi-Fi is enabled
If the system shows a fault or red light, submit the form

Reconnect Wi-Fi (video)

SolarEdge system owner support (includes live chat)

https://www.solaredge.com/aus/support/system-owner

If you still require assistance please use our online support form to contact us for troubleshooting support.