FRONIUS GEN24 (with or without BYD)

Fronius GEN24 Troubleshooting

If monitoring is offline

1. Restart your router/modem
2. Confirm internet works on home Wi-Fi
3. Ensure 2.4GHz Wi-Fi is enabled
4. If your router/network was changed, GEN24 monitoring usually needs to be reconnected
5. If you see a fault or red light, submit the form

Reset / restart GEN24

Video: Fronius GEN24 Reset (with and without BYD battery)
https://www.youtube.com/watch?v=mOtwO-UIJek&feature=youtu.be

Reconnection video (password may be required)

Video: Fronius GEN24 reconnection
https://www.youtube.com/watch?v=e3zqQouePFw

Video: Fronius GEN24 reconnection
https://www.youtube.com/watch?v=e3zqQouePFw

How to

Video: Set Up Time-Based Controls to Charge Your Battery from Free or Cheap Electricity (AUS)
https://www.youtube.com/watch?v=_3YTvw6K7d4

Video: Set Up Time of Use Battery Control with Your Fronius Battery System
https://www.youtube.com/watch?v=DJG1Vd1hipQ

Note: This reconnection process may prompt for a password. We prefer not to publish passwords on the website. If you reach that step and do not have the password, submit the form and we will provide the next steps securely.